Your personal information matters to us. This Privacy Policy explains exactly what data jilimac collects, why we collect it, how it is used, and the choices you have as a registered player in the Philippines. Reading this page takes less than five minutes and helps you stay informed about your rights.
When you register and use jilimac, we collect certain personal information that is necessary to operate the platform, verify your identity, and process your transactions in Philippine pesos. The information we collect falls into two main categories: information you provide to us directly, and information collected automatically as you use the platform. Directly provided information includes your full name, date of birth, email address, mobile number, and the payment details you use to fund your account. Automatically collected information includes your device type, operating system, IP address, browser type, and records of your activity on the platform such as games played and bets placed. We only collect the minimum information necessary for each purpose and do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data.
To create a jilimac account, you are required to provide a valid email address, a mobile number registered in the Philippines, and a date of birth confirming you are at least 21 years old. We use this information to create and maintain your account, send you important service notifications, and comply with our obligations under applicable Philippine law. Your mobile number may also be used for two-factor authentication to keep your account secure. We do not use your registration data for unsolicited marketing without your consent, and you may update your contact details at any time through your account settings. All registration data is stored on secured servers and protected by appropriate technical and organisational measures.
Every deposit, withdrawal, and game transaction you make on jilimac is logged with a timestamp, amount, payment method reference, and outcome. This data is required to process your transactions accurately, resolve disputes, and meet our legal record-keeping obligations as a licensed platform operating in the Philippines. We do not store complete payment card numbers on our systems; full payment credentials are handled by our regulated payment partners using industry-standard encryption. Financial transaction records are retained for a minimum of five years in line with applicable Philippine financial regulations. Access to your transaction history is available at any time through your account dashboard.
The personal data we collect is used solely to operate, improve, and secure the jilimac platform for players in the Philippines. Core uses include processing your deposits and withdrawals, verifying your identity and age, delivering customer support, detecting and preventing fraud or prohibited conduct, and complying with our legal and regulatory obligations. We may use aggregated, anonymised data to analyse platform performance and improve the overall experience — this data cannot be used to identify individual users. Where you have given your explicit consent, we may also send you promotional communications about new features, games, or offers on jilimac; you may withdraw this consent at any time. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
We process your personal data on the following legal bases: performance of our contract with you (operating your account and processing transactions), compliance with legal obligations applicable in the Philippines (identity verification, anti-money laundering checks, and financial record retention), our legitimate interests in keeping the platform secure and preventing fraud, and your consent where required for optional communications. Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing. If you have questions about the specific legal basis applied to any particular use of your data, you may contact our support team using the email address listed in the footer of this page.
jilimac does not share your personal data with third parties except in the limited circumstances described in this section. We share data with regulated payment processors who handle your deposits and withdrawals — these partners are bound by their own privacy and security obligations and may only use your data to complete the transaction. We may share data with identity verification service providers when conducting the checks required by Philippine law. In the event that jilimac is required to disclose data by a court order, regulatory authority, or other legally binding demand, we will comply with that requirement and, where legally permitted, notify you of the disclosure. If jilimac undergoes a corporate restructuring or acquisition, your data may be transferred as part of that transaction subject to equivalent privacy protections remaining in place.
We do not share your browsing behaviour, game history, or personal details with advertising networks, data brokers, or social media platforms for targeting purposes. Any analytics tools used on the jilimac platform are configured to collect anonymised, aggregated data only and are not permitted to build individual user profiles. Our commitment to keeping your data away from the advertising ecosystem is firm — your activity on jilimac is used to improve your experience on jilimac and for no other commercial purpose. If this policy ever changes in a material way, we will notify you in advance and give you the opportunity to opt out before any new sharing takes effect.
We apply industry-standard technical measures to protect your personal data, including encryption of data in transit using TLS, access controls that limit who within our organisation can view your information, and regular security reviews of our systems and infrastructure. Your account is protected by password authentication, and we strongly encourage you to enable two-factor authentication for an additional layer of security. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframe required by applicable law. Personal data is retained for as long as your account is active and for such additional period as required by law or legitimate business need; when data is no longer needed, it is securely deleted or anonymised. You may request deletion of your account data at any time by contacting our support team, subject to our legal retention obligations.
As a data subject under applicable Philippine privacy law, you have the right to access a copy of the personal data we hold about you, to request correction of inaccurate information, and to request deletion of data that is no longer necessary for the purposes it was collected. You also have the right to object to certain types of processing, to request that we restrict how we use your data while a dispute is being resolved, and to receive your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team using the email address shown in the footer below — we aim to respond to all verified requests within 30 days. We will not charge a fee for reasonable requests and will not discriminate against you for exercising your privacy rights.
jilimac uses essential cookies and similar technologies to keep you logged in, maintain your session preferences, and ensure the platform functions correctly on your device. We do not use third-party tracking cookies for advertising purposes. Essential cookies cannot be disabled without affecting platform functionality; if you wish to clear them, you may do so through your browser settings, though this will require you to log in again. Device identifiers may be recorded as part of our fraud detection systems to identify unusual access patterns. For more detail on which specific cookies are set and their purpose, please contact our support team.
We may update this Privacy Policy from time to time to reflect changes in the law, our operations, or best practice. When we make material changes, we will notify registered users by email or through a notice on the jilimac platform at least seven days before the changes take effect. Continued use of jilimac after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request closure of your account by contacting our support team prior to the effective date. We recommend bookmarking this page and reviewing it periodically so you are always aware of how your information is being handled.
If anything in this Privacy Policy is unclear or you want to know more about how jilimac handles your personal information, the FAQ page covers common questions from Filipino players in plain language. You can also review our Terms and Conditions and Responsible Gaming pages for more on how we keep your account safe and fair. Our support team is reachable at the email address listed in the footer below for any specific data requests.